Our Privacy Policy

Privacy Policy – Paint Medic UK

Last updated: December 2025

Paint Medic UK (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal data when you use our website:

https://www.paintmedicuk.co.uk

1. Who We Are

Business name: Paint Medic
Address: Unit 24, Andersons Industrial Estate, Lower Park Road, Wickford, Essex, SS12 9EJ
Email: info@paintmedicuk.co.uk
Phone: 07766 236801

We are the data controller responsible for your personal data under UK GDPR.

2. What Personal Data We Collect

We may collect and process the following information:

  • Name

  • Email address

  • Phone number

  • Vehicle-related details you provide

  • Message content submitted via contact forms

  • IP address (for security and spam prevention)

  • Website usage data (if analytics are enabled)

We only collect data that is necessary and relevant.

3. How We Collect Your Data

Your data may be collected when you:

  • Submit a contact form

  • Call, email or message us

  • Request a quote or service

  • Interact with embedded services such as Google Maps

  • Leave a review via third-party platforms

4. How We Use Your Data

We use your data to:

  • Respond to enquiries and provide quotes

  • Deliver our vehicle bodywork repair services

  • Communicate with you about bookings or services

  • Improve our website and services

  • Comply with legal obligations

We do not sell or rent your personal data to third parties.

5. Legal Basis for Processing

We process your data under one or more of the following lawful bases:

  • Consent – when you submit a form or contact us

  • Contract – when providing services you request

  • Legitimate interests – to operate and improve our business

  • Legal obligation – where required by law

6. Cookies & Tracking

Our website may use cookies to:

  • Ensure the site functions correctly

  • Improve performance and usability

  • Display embedded content such as Google Maps

You can control cookies via your browser settings.

For full details, please see our Cookie Policy.

7. Third-Party Services

We may use trusted third-party services, including:

  • Website hosting providers

  • Email services

  • Google Maps

  • Review platforms (e.g. Google Reviews)

These providers only process data on our instructions and in compliance with UK GDPR.

8. How We Store & Protect Your Data

  • Data is stored securely on protected systems

  • We use appropriate technical and organisational measures to prevent unauthorised access

  • We retain data only for as long as necessary for business or legal purposes

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact: info@paintmedicuk.co.uk

10. Complaints

If you believe your data has been handled improperly, you have the right to complain to the Information Commissioner’s Office (ICO):

https://www.ico.org.uk
0303 123 1113

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

info@paintmedicuk.co.uk
07766 236801